Business Process Management and the Balanced Scorecard : Focusing Processes on Strategic Drivers [1 ed.]
by Ralph F. Smith
- Accession Number
- KNUBM159
- Title
- Business Process Management and the Balanced Scorecard : Focusing Processes on Strategic Drivers [1 ed.]
- Author
- Ralph F. Smith
- Year
- 2006
- Subject
- Business & Management
- ISBN / EISBN
- 0470047461, 9780470047460, 9780470102145
- Medium
- Electronic
- Availability
- yes