Accession Number: KNUBM885
Title: Complaint Management and Channel Choice: An Analysis of Customer Perceptions [1 ed.]
Author: Stefan Garding, Andrea Bruns (auth.)
Year : 2015
Subject: Business & Management
ISBN/EISBN: 978-3-319-18178-3, 978-3-319-18179-0
Medium: Electronic
URL:
Availability: yes
